CODE: HOGSAVE - 10% OFF ALL ORDERS + FREE T-SHIRT

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Customer Service

Customer Service


Shipping & Delivery
Why wait? Get it within 1-5 Days. Orders ship within 24 hours! Shipping is Free and Fast to all US locations. Orders ship from our state-of-the-art warehouse facility in Industry, California. Most part & accessory orders ship UPS ground and will reach you within 1-5 transit days. Smaller accessory orders ship USPS. Orders ship within 24 hours of cleared payment. Please note: transit times are estimates and do not include non-business days (weekend/holiday).



Returns & Replacements
Need to Return? No Problem! We offer a 30 Day - No Hassle return policy. Parts and accessories can be returned within 30 days for a full-refund.Our RMA process is fast and easy. Simply Contact Us and reference your order # to get started.

IMPORTANT: All products must be returned in new condition including original box, packaging materials, and all accessories that came with the package. Returns will not be accepted for products that have been modified or mounted, or that have any signs of physical damage. If you receive a damaged or defective product please let us know immediately upon receipt.


Privacy & Security
Your privacy and the security of your data is a top priority. Our site uses encryption to ensure a secure shopping environment. We do not share, sell, or give out your personal information to any 3rd party. Rest assured hogworkz.com is a safe place to shop!
For more details, please read our full site Terms & Conditions and also our Privacy Policy


Ordering
Ordering is always easy! Place an order by phone, call 1-888-615-6344 (8am - 5pm PST). Customers ordering online have the added benefit of using our secure one-page-checkout. While shopping, add products to your cart; you can always check the contents of your cart in the top-right corner of the site. When you're ready, click the checkout button and you will be directed to our order completion page. Don't hesitate to Contact Us if you experience any issues when completing your order.


Payment
We accept many forms of payment including: Mastercard, VISA, Discover and Paypal. At checkout simply select your method of payment and our secure form will do the rest!


Viewing Orders
Placed an order already? Go to our Order Lookup page and enter your Order ID, Last name, and email. You can check the status of your order as well as retrieve tracking information. Likewise, you can create or log in to your existing account here. WIth an account you have the added benefit of retrieving previous orders.


Updating Account Information
Be sure to keep your account information up to date. Visit the Account Login Page to enter your credentials. We recommend you enter a frequently used email address so that you will receive information updates about products you own as well as our promotions.